Legal notice

This Cookie Policy explains how Ciedera uses cookies and similar technologies when you visit our website.

For questions about this policy, please contact:
📧 support@ciedera.com

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit a website.

They help websites function properly, improve user experience, and provide information about how visitors use the site.

Cookies may be:

  • Session cookies (deleted when you close your browser)

  • Persistent cookies (stored until they expire or are deleted)

2. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They enable core functions such as:

  • Secure checkout

  • Shopping cart functionality

  • Account login

  • Fraud prevention

These cookies do not require consent under UK law.

B. Analytical Cookies

These cookies help us understand how visitors interact with our website by collecting anonymised data such as:

  • Pages visited

  • Time spent on site

  • Traffic sources

We only use analytical cookies with your consent.

C. Marketing & Advertising Cookies

These cookies track browsing behaviour to:

  • Show personalised advertisements

  • Measure advertising effectiveness

  • Retarget visitors via platforms such as Meta or Google

These cookies are only placed after you provide explicit consent via our cookie banner.

3. Consent & Managing Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your preferences

You may withdraw or change your consent at any time through our cookie settings tool or via your browser settings.

Please note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

Some cookies are placed by trusted third parties, including:

  • Payment providers

  • Analytics providers

  • Advertising platforms

  • Shopify (our ecommerce platform provider)

These third parties may process data outside the United Kingdom. Where this occurs, appropriate safeguards are applied in accordance with UK data protection laws.

5. Data Protection

Any personal data collected via cookies is processed in accordance with our Privacy Policy.

We comply with:

  • UK GDPR

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.

The latest version will always be available on our website.

7. Contact

If you have any questions about our use of cookies, please contact:

Ciedera
📧 support@ciedera.com